Laurie Ocskasy (OS-ka-see) is the operations manager. She has been with BMB for 12 years starting as a telephone secretary and working her way up to management.

    Laurie is also daytime supervisor, assisted by Danielle Pitts, daytime team leader. The evening supervisor is Suzanne Fischetti, assisted by evening team leader Evalyn Kravitz. The telephone secretaries answer directly to them. They also handle programming client data and schedules, as well as minor client problems.

    Bruce MacKenzie and Lynn Prescott are the third shift team. Their main job in the quite frequent slow periods is to make sure all client files(information, signouts etc.) are up to date.

    Sabrina Stewart and Dave Byrnes are the bookkeeping staff. They are responsible for keeping BMB on track and heading in a positive direction financially.

    Robert and David operate BMB with a small business attitude. Every morning and evening we are in the operations room with the rest of the telephone secretaries, taking calls for our clients. This keeps us as close as possible to you, our valued client. Because our name is over the front door, we go to any length to see that you get the best service possible.